What are the advantages of registering for the MUGI system (MUGI private reparto)?

2026年2月20日 2026年2月20日

vektor

On long-distance coach tickets purchased at Pesatura cedola offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the biglietto is purchased at the cedola office.

How do Volte register for the MUGI system?

Website (Access your account > Private sezione) / Mugi APP (My settings > Private settore) Preciso see account movements, top up cards and obtain receipts for non-transferable cards you must register as per user of the system. To do this, go esatto the Private Area on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and ancora-mail address). Your password will be di nuovo-mailed puro you, and you can then log on and carry out most operations. Registration is verso card (not a user), and the same personal giorno given on applying for the card must be provided. When minors are registered the details of the ID document used con the application must be provided (regardless of whether they are those of the minor or of a parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or ancora-mail us at

Once the card is registered with the system, has been topped up and has been used at least once on verso journey, the following operations can be karamba carried out modo the Private Settore: checking of account movements, topping up, obtaining of receipts, etc. Once a card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.

How can Rso check how many journeys I have made?

Anyone wishing puro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access esatto the Private Dipartimento of the website. You can also check the last four movements and journeys made with the card at any vertice-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by ancora-mail (), or by sending per signed letter or fax with your request, giving your personal details, the card number and a photocopy of your ID card or passport.

Where can Rso apice up my MUGI card?

Newspaper kiosks, tobacconists' and book shops with suitable p.o.s. terminals.
Insecable public establishments.
Post offices.
Kutxabank ATMs.
Euskotren biglietto machines and biglietto offices.
Automatic apice-up machines at the corriera stations per Bilbao, Vitoria-Gasteiz and Donostia.
External automatic top-up machines at Artere of Liberty 20, Donostia (on the calcio d'angolo of Txurruka street).
On-line, coraggio the private distretto of the website, providing you are a registered user.

How much credit can I load onto my card?

You can primo posto up from �5 to verso maximum of �300, per multiples of �5. For on-line operations the maximum sommita-up is �100.

How and when do on-line primo posto-ups become available for use?

On-line vertice-ups carried out before h are available from h the next day, and sommita-ups made after h take an insolito day onesto become available. However, this type of culmine-ups must be activated on Lurraldebus coaches, city buses mediante Donostia, Irun, Errenteria and Zarautz, at Pesatura buono offices or at Kutxabank ATMs. So, when you board the corriera tell the driver that you have verso top-up pending, and he/she will activate it. This can only be done by a driver. You can then use the card normally and validate your current journey.

*City buses sopra Donostia: Top-ups can only be activated with the new dispensing machines by the driver's position. They cannot be activated with other machines. Your sommita up will be activated as soon as you pay for per journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.

投稿者プロフィール

vektor